Q. Strategic Student Solutions LLC, Strategic Credit Solutions LLC, Strategic Debt Solutions LLC, Strategic Doc Prep Solutions LLC, Student Relief Center LLC, or Credit Relief Center LLC were supposed to be making payments to my student loan lenders, but I am getting bills and default notices what should I do?
A. You should contact your servicer. None of the foregoing entities are making any payments to any lender or servicer. DO NOT ignore the correspondence from your servicer.
Q. I was a customer of Strategic Student Solutions LLC, Strategic Credit Solutions LLC, Strategic Debt Solutions LLC, Strategic Doc Prep Solutions LLC, Student Relief Center LLC, or Credit Relief Center LLC, what should I do?
A. As of right now there is little for you to do. You should bookmark this website and check it periodically, as we will provide updates when we have important information to share. You should fill out the form under “Consumer Form” and provide us with the information requested there so we can contact you as needed.
Q. When will I get my money back?
A. The Federal Trade Commission (FTC) has filed a lawsuit against the companies, but it will take some time for the lawsuit to be resolved. The FTC is seeking funds for consumer redress. If the court rules in the FTC’s favor, the FTC may be able to provide some money back to consumers, depending on the amount of money collected from the Defendants. Further, the process to unwind a business and determine how many assets can be collected will take some time. We appreciate your patience.
Q. Who can I contact with other questions?
A. You can email firstname.lastname@example.org
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